👋 Hi, my name is Marek!
I’m a Product and Experience Design Leader with 14+ years of innovation practice launching new and improved products, services, and experiences with global startups and corporations.
Let’s navigate the unknown together and do something extraordinary! I’m most excited about navigating teams and businesses through transformations by using systems thinking, creative problem-solving, resourceful experimentation, and inclusive, actionable collaboration.
Portfolio Samples
Multi-Year Wayfair Omnichannel Checkout Experience Vision Yields $2M Savings
I directed a multi-year vision that aligned teams and paved the way for innovative cross-org opportunities. The solution was predicted to save the physical retail team a minimum of $2M+ in software licenses and maintenance over four years.
30% Cost Savings Driven by Design Discovery for Wayfair Flagship Store Device Strategy
Over four months, I directed the discovery process, during which we collaborated across 8 business units. We enabled our partners to use their areas of expertise to make decisions to support end users and mitigate risk and sunk costs. The decisions made during this process resulted in 30% projected hardware cost savings and improved processes.
Boosting Personalization and Productivity with AI/ML and Gen AI, Unlocks $84M Potential
I blended design strategy with co-creation, cross-team collaboration, product design craft, and experimentation to explore part of a $84M Design Services process opportunity. Integrating with maturing AI/ML and Generative AI maximized personalization and optimized productivity.
Building Trust and Protecting Customers with Design Thinking Strategy
I orchestrated a user-centric approach for my multidisciplinary team. Using ethnography, behavior design, and branch co-creation, we built brand trust with customers and bankers.
Test-and-Learn Process Delivers Two Services 40% Faster
I guided a multidisciplinary design team to deliver results across 8 work streams over 8 months with test-and-learn processes. We strengthened trust with cross-functional stakeholders by creating transparent processes and collaboration, resulting in 100% of tracks using user-centric design practices.
Innovating on a $2B Opportunity of Line Length and Wait Time Leads to New Services
I led a cross-functional team through a series of 20+ lean experiments (during FY2019) for zero-to-one services and experiences. The experiments led to launching two impactful new services and influenced product and team delivery strategies.
My Guiding Principles
🎉 Celebrate our differences with inclusion and collaboration
🙌🏼 Build trust and confidence with transparency, proactive communication, compassion
✨ Coach with curiosity and agency; ask questions, listen, build on strengths, create space
🔎 Craft holistic strategies; zoom into the details and out to the big-picture connections
♻️ Create and share systems to support progress toward goals
🌱 Blend growth mindset with action; do, learn, adjust, and enjoy the journey
What People Are Saying
“Keep listening, learning, sharing, and teaching as you are. Stay on top of it because it is one of your best qualities as a leader.”
— Direct Report, Gap Inc. Great Boss Survey
“It has been inspiring to work with you over the last few weeks. Your thoughtful attention to detail while crafting a larger overall strategy has been impressive.”
— Research Manager Partner, Wells Fargo
“Expert at craft, with attention to detail and process. Continues to embody the ”meet people where they are” and the “yes, and” mantra. Practices design as a team sport, and knows when and how to flex. ”
— Manager, Wayfair
